Quick answers for BrightLoop Local.

BrightLoop Local is a community discovery app for finding local businesses, events, and food trucks in your area.

Think of it like a local “what’s happening” hub that helps you explore and support your community.

You can browse most content without an account. An account may be required for features like saving favorites, submitting updates, or managing a business listing (if enabled in your version).

If you allow location access, the app can show businesses and events closer to you. If you don’t, you can still browse by city/area or use search.

Use the “Forgot Password” option on the login screen. If you don’t get the email within a few minutes, check spam/junk. If it still doesn’t show up, contact support.

Yes. Contact support and we’ll help with account deletion. We may confirm ownership to protect your data.

Most common causes:

• Wrong email or password (try reset)
• Weak connection (switch Wi‑Fi/cellular)
• App version is outdated (update from the App Store)

Businesses can be added by BrightLoop, partners, or the business owner (depending on how your app is set up). If you’d like your business listed, reach out using the support link above.

If you see incorrect hours, address, phone number, or category, contact support with the business name and the correction. We’ll update it as quickly as possible.

Yes. App-based placements may be available (featured listings, highlighted posts, or sponsored spots depending on your setup). Contact support and we’ll walk you through options.

Events may be submitted by organizers, added by partners, or pulled from public community sources (depending on your setup). If something looks out of date, let us know.

If event submission is enabled, you’ll see an option in the app menu or on the Events page. If you don’t see it, contact support and we can add your event manually.

Some events require a quick review to prevent spam or duplicates. If it’s been more than 24–48 hours, message support with the event name, date, and city.

Location is optional and helps the app show nearby businesses and events. You can still browse without it by searching or selecting an area.

On iPhone: Settings → Privacy & Security → Location Services → BrightLoop Local → choose Never / Ask Next Time / While Using.

Notifications may include local highlights, reminders, or important community updates (depending on what you choose to enable). You can control notifications in your iPhone settings.

Try this:

1. Settings → Notifications → BrightLoop Local → turn on Allow Notifications
2. Open the app once (some phones won’t deliver until first open)
3. Update the app to the latest version

Start with the basics:

• Switch between Wi‑Fi and cellular
• Close the app and reopen
• Restart your phone
• Update the app

If it still happens, contact support with what you were doing and your iPhone model + iOS version.

Send support a quick note with:

• What you expected to happen
• What happened instead
• Steps to reproduce (if you can)
• Screenshots (if possible)

We love feature requests. Send your idea through the support link and tell us: what problem it solves and how you’d like it to work.

No. We don’t sell your personal data.

Data collected depends on the features you use (for example, account information if you create an account, and optional location if you allow it). For full details, see our Privacy Policy.

Privacy Policy and Terms.