FREQUENTLY ASKED QUESTIONS
Answers Without the Runaround.
Straightforward answers about BrightLoop advertising, our local screen network, campaign flexibility, creative support, reporting and more.
ADVERTISING & PLACEMENT
How the BrightLoop network works.
Questions about where ads run, how often they appear and what businesses can expect.
Where will my ads appear?
BrightLoop screen advertising runs across the entire active screen network rather than letting advertisers select individual locations. The network includes partner businesses and community-facing venues across Southwest Missouri.
How often will my ad play?
Standard BrightLoop screen campaigns are designed for repeated visibility throughout the day, with ads typically playing about 6–8 times per hour on each screen. Higher-visibility plans increase rotation frequency.
How long is the ad?
Standard BrightLoop screen ads are built around a 10-second format so the message stays clear, quick and easy to absorb in busy local environments.
Can I choose specific screen locations?
No. BrightLoop screen packages are designed to run across the full network so advertisers receive broad local visibility instead of being limited to one or two individual venues.
Are there content restrictions?
Yes. Ads must be appropriate for the local venues where BrightLoop screens are installed. Hateful, explicit, deceptive or otherwise inappropriate content is not accepted, and some regulated categories may require additional review.
CREATIVE & AD DESIGN
You do not have to be a designer.
We can build the ad for you, or work with creative you already have.
Can BrightLoop design my ad?
Yes. Ad design is included with BrightLoop screen advertising. We can create the ad for you and send it for approval before it is added to the network.
Can I provide my own ad?
Absolutely. If you already have finished creative, BrightLoop can review it for screen compatibility and use it when appropriate.
Can my ad include a QR code?
Yes. QR codes can be incorporated into qualifying creative so viewers can move directly from the screen to your website, offer, social page or other destination.
Can I update my ad later?
Yes. Creative can be refreshed as your promotion, season or business needs change. Contact BrightLoop when you are ready for an update.
REPORTING & RESULTS
Visibility you can actually understand.
BrightLoop tracks network activity so advertisers have more context than simply knowing an ad is running.
Do I receive reporting?
BrightLoop can report on activity such as screen rotations, screen time, clicks on participating businesses and visits generated through BrightLoop properties when that data is available.
Can BrightLoop guarantee sales or leads?
No advertising channel can responsibly guarantee a specific number of sales or leads. BrightLoop is designed to create repeated local visibility and make it easier for people to discover and engage with your business.
Does BrightLoop track people who see my screen ad?
BrightLoop does not identify individual people simply because they were near a screen. Reporting focuses on network delivery and measurable activity available through BrightLoop digital properties.
CAMPAIGN FLEXIBILITY
Built for local businesses, not long contracts.
Start where it makes sense, change as needed and grow visibility when the timing is right.
Do I have to sign a long-term contract?
No. BrightLoop advertising is designed to stay flexible. Businesses can stop or pause their advertising by month rather than being locked into a long-term commitment.
Can I advertise only inside BrightLoop Local?
Yes. BrightLoop offers an in-app-only option for businesses that want visibility inside BrightLoop Local without screen advertising.
Can I advertise on the screens and inside the app?
Yes. BrightLoop offers packages that combine screen-network visibility with a presence inside BrightLoop Local.
Can I run advertising for a special event or short-term promotion?
Short-term and event-focused campaigns may be available depending on timing, creative needs and network inventory. Contact BrightLoop with the dates and details so we can recommend the best option.
How quickly can an ad go live?
Timing depends on creative readiness, approvals and current network scheduling. Ads that are ready to go can generally be placed faster than campaigns that require new creative.
DATA & PRIVACY
Keeping business information straightforward.
How does BrightLoop handle information I submit?
BrightLoop uses submitted information to respond to inquiries and deliver services. Personal data is not sold. For more details, review the Privacy Policy or contact BrightLoop through the Contact page.
Still have a question?
Tell us what you are trying to accomplish and we will help you figure out the best next step.