Your App Data. Handled Responsibly.

BrightLoop Media (“we,” “us,” “our”) respects your privacy. This page explains what information the BrightLoop Local mobile app collects, how we use it and the choices you have.

What We Collect

• Account information such as your name, email address and profile details when you create an account. BrightLoop Local may be used without creating an account, and guests can browse public content without providing personal account information.
• App interactions such as businesses viewed, events opened or offers tapped. We may use aggregated or anonymous activity information such as screen views, visit timestamps and general usage patterns to understand app activity and improve the experience.
• Device and usage data such as device type, operating system, crash reports and general analytics.
• Optional location information when you allow location access for features that benefit from nearby discovery.
• Messages you submit through support or contact features, including the information you choose to include.
• Optional information that you choose to provide for account updates, submissions or support requests.

How We Use Your Information

• To operate BrightLoop Local and provide its core features.
• To display local businesses, events, food trucks, garage sales, special offers and community information.
• To support personalized or saved features when you choose to create an account.
• To improve app performance, reliability and user experience.
• To respond to support requests or messages you submit.
• To comply with legal, security or fraud-prevention requirements.

Where Your Data Is Processed

Account data and app activity may be stored by the app platform, Adalo, and by business tools such as Google Workspace. We may also use vetted providers for analytics, hosting, crash logging and data storage. We do not sell personal data.

Analytics & Tracking

BrightLoop Local may collect aggregated analytics such as screen views, session length, device type and crash events. We do not use advertising-technology tracking inside the app or share identifiable analytics with advertisers.

Data Retention

Account information is retained while your account is active. Messages submitted through the app may be retained for up to 12 months unless needed longer for service, legal or legitimate business purposes. You may request account deletion at any time.

Your Rights & Choices

• Request access to information associated with your account.
• Request correction or deletion of your information where appropriate.
• Request that your BrightLoop Local account be removed.
• Control optional location access through your phone settings.
• Control app notifications through your phone settings.

Requests can be submitted through the BrightLoop Media contact page.

Security

We use reputable providers, encrypted transport such as HTTPS and least-privilege access practices to help protect information. No method of storage or transmission is completely secure, but reasonable steps are taken to safeguard data.

Children's Privacy

BrightLoop Local is not intended for children under 13. We do not knowingly collect personal data from children under 13.

Changes to This Policy

This policy may be updated as app features, technology or practices change. The “Last updated” date reflects the current version.

Contact

Questions, privacy requests or account-related data requests can be submitted through the BrightLoop Media contact page.